Terms and Conditions – WebLab Solutions (Pvt) Ltd

Welcome to WebLab Solutions (Pvt) Ltd. These Terms and Conditions govern your use of our website and the purchase of digital products and services through our platform. By accessing or using our website (https://www.weblab.lk), you agree to be bound by these terms. Please read them carefully before proceeding with any transactions.

1. Use of the Website

a. You must be at least 18 years old to use our website or make a purchase.
b. You are responsible for maintaining the confidentiality of your account credentials.
c. You agree to provide accurate and complete information during account registration or when placing orders.
d. You may not use our platform for any illegal or unauthorized purposes or to infringe on any third-party rights.

2. Services and Pricing

a. We provide digital services such as web development, SEO, app development, hosting, and downloadable software (e.g., source code, game/app packages).
b. All service descriptions, package details, and pricing are presented as accurately as possible. However, we do not warrant that all descriptions or pricing are error-free.
c. Prices are subject to change at any time without prior notice. Promotions and special offers may have specific terms and expiration dates.

3. Orders and Payments

a. When you place an order, you make an offer to purchase the selected service or digital product.
b. We reserve the right to reject or cancel any order due to product availability, technical errors, or suspected fraud.
c. You agree to provide valid and current payment details and authorize us (or our third-party payment providers) to charge the full order amount.
d. All payments are securely handled via trusted third-party gateways such as PayPal, Stripe, PayHere, etc. We do not store your credit card or payment information.

4. Delivery of Services

a. Delivery timelines vary based on the nature of the project or service. Estimated timelines will be communicated during the order process.
b. Digital products or source codes are typically delivered via email or secured download link.
c. Project-based services such as website development or app customization may involve staged delivery based on agreed milestones.

5. Returns and Refunds

a. Due to the nature of digital services and software, all sales are final once the project has commenced or the files have been delivered.
b. Refunds are considered only if the product/service has not been delivered, or if a duplicate payment was made.
c. For more details, refer to our Refund Policy.

6. Intellectual Property

a. All content, designs, source code, graphics, logos, and materials on our website are the property of WebLab Solutions (Pvt) Ltd and protected by copyright and intellectual property laws.
b. You may not copy, reproduce, or distribute any content or code from our site or services without written permission.

7. Limitation of Liability

a. WebLab Solutions (Pvt) Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, services, or digital products.
b. We provide services “as-is” and make no warranties (express or implied) regarding performance, functionality, or suitability for a specific purpose.

8. Termination and Amendments

a. We reserve the right to modify these Terms and Conditions at any time. Updated versions will be posted on this page with the revised “last updated” date.
b. Continued use of our site after changes implies your acceptance of the updated terms.
c. We reserve the right to suspend or terminate user accounts found to be in violation of these terms.