Privacy Policy – WebLab Solutions (Pvt) Ltd

At WebLab Solutions (Pvt) Ltd, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase on our website. By using our website, you consent to the practices described in this policy.

Information We Collect

When you visit our website or use our services, we may collect the following information:

  • Personal Identification Information: such as your name, email address, phone number, and billing/shipping address, provided during the registration, inquiry, or checkout process.

  • Payment Information: necessary to process your orders, including credit/debit card details or digital payment methods. Payments are securely processed by trusted third-party payment providers (e.g., Stripe, PayPal, PayHere, etc.) and are not stored on our servers.

  • Technical and Browsing Information: including your IP address, browser type, operating system, referral URLs, and interaction data collected through cookies and analytics tools.

How We Use Your Information

We may use the collected information for the following purposes:

  • To process and deliver your orders for services such as website development, digital marketing, hosting, and software packages.

  • To communicate with you regarding your orders, respond to inquiries, and provide customer support.

  • To personalize your experience on our website and present relevant service packages, offers, or updates.

  • To improve our website, digital services, and support efficiency based on your behavior and feedback.

  • To detect, investigate, and prevent fraudulent transactions or unauthorized activities.

Information Sharing

We do not sell or rent your personal information to third parties. However, we may share your information under the following conditions:

  • Trusted Service Providers: We may engage third-party vendors for payment processing, web hosting, delivery of digital services, or support tools. These providers are contractually obligated to keep your data confidential and secure.

  • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal requests from regulatory authorities.

Data Security

We take appropriate technical and organizational measures to safeguard your personal information. Our website uses SSL encryption, and we work only with secure, verified third-party payment gateways to ensure data protection. However, no online transmission or storage method can be guaranteed to be 100% secure.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website performance and user experience.

  • Track visits and behavior for analytics and performance improvement.

  • Remember preferences and login details for returning users.

You can disable cookies via your browser settings, though this may affect certain functionalities of our site.

Changes to the Privacy Policy

WebLab Solutions (Pvt) Ltd reserves the right to update or revise this Privacy Policy at any time. Any changes will be posted on this page with a revised “last updated” date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or data access requests regarding our Privacy Policy or how your personal information is handled, please contact us at:

WebLab Solutions (Pvt) Ltd
Email: support@weblab.lk
Phone: +94 [Your Contact Number]
Website: https://www.weblab.lk